John Goodwin
Century 21 First Canadian Corp., Brokerage

 We have worked with about 12 real estate agents over the past 10 years trying to find a new home. We were disappointed in all of them until we met John. Other agents told us what they wanted to tell us, showed us houses that they thought we would like, and tried to up-sell us to houses 15-25% beyond our stated budget. Then we met John. From the start he listened to US. He showed us 4 houses with the purpose of honing in on our desired home.  We had 4 sessions with John and for every home we understood why he showed it to us. We discussed putting in offers on 5 of the homes, and put in an offer on our dream home.  He was honest, forthright, and really understood what we were looking for, and then found it. We love our new home, and went from buying a cottage to deciding to move to the neighbourhood permanently because he found us our dream home.  Thank you John.

N & S  Toronto

Thank you for your time, interest and evaluation of my home in Port Franks. Your comments were very interesting and reflect your broad real estate knowledge base.

H C

Thanks John for your complete and honest real estate advise.  We love our new home!

K C

John and Jane

 
I am hopeful that I am able to convey my appreciation, to both of you, by means of this short message.
 
Providing customer service is, in reality, from my perspective,  a reasonable expectation. Fulfilling the expectation is directly related to how the expectation is satisfied.
 
You have provided me and ultimately xxxx with a level of service that can only be described as outstanding customer service. The professionalism and expertise you are providing has instilled, within me, a level of confidence that I could not adequately describe. Your suggestions, guidance and presentation of the house reflect your professionalism, experience and knowledge.
 
Truly, I am extremely grateful, for your time, consideration and enthusiasm. xxxx certainly made the correct decision retaining your services.
 
Warm regards.
 
H C